Event details
When:
Sat 21 Nov 2026, 2:00 pm – 5:00 pm
Format: In-person
Venue:
The Postal Museum
15-20 Phoenix Place
London
WC1X 0DA
England
Get directions on Google Maps
Cost: £3.50 per person. This includes entry to all exhibitions, the BSL tour and an optional ride on Mail Rail. Visitors are welcome to book a space for 1 accompanying companion (included in the admission fee).
Event type: Tour
Access & inclusion
Event languages
- British Sign Language (BSL)
More access info
Please visit https://www.postalmuseum.org/visit-us/accessibility/ for more information about visiting the museum and our accessibility resources.
Mail Rail access - The historical nature of Mail Rail and the evacuation procedure means that riding the Mail Rail is not suitable for all visitors.
• In the event of an emergency evacuation guests must be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps. Visitors who do not meet these requirements will be unable to ride.
• Visitors must be able to enter and exit the carriages independently.
• The audio-visual shows projected onto the platform walls during the ride contain flashing lights and would not be suitable for those with photo-sensitive epilepsy.
• There is no option to exit once the ride has begun and it will last approximately 15 minutes.
• The Mail Rail ride is a loud, highly visually stimulating experience, so would not be suitable for those who may find this distressing.
• The carriages are small and some of the tunnels are very narrow; this may be unsuitable or uncomfortable for visitors sensitive to small, confined spaces.
• Visitors sensitive to darkness may find the experience distressing.
• The tunnels can smell of damp and it can smell stronger at specific points of the ride.
For visitors unable to ride Mail Rail, a film is available to access on the lower-ground floor of Mail Rail. It demonstrates the journey through the tunnels and the accompanying audio-visual presentation. There is a subtitled version available.
Access details are supplied by the organiser or taken from their published event information. The organiser arranges event access. Ask them to confirm any arrangements you need before booking or travelling.
Report incorrect or changed access information
