Discover 500 years of communications history and take an immersive ride on Mail Rail, London’s secret Post Office underground railway on our BSL tour. This tour is suitable for D/deaf people who are BSL users. There is no English voiceover. The museum is next to Mount Pleasant Mail Centre, on the border between Camden and Islington.
Tickets for the tour include entry to all exhibitions, the BSL tour and an optional ride on Mail Rail. Visitors are also welcome to book a free space for one accompanying companion. Visitors should arrive at The Postal Museum welcome space and café for around 2pm, where refreshments will be available. You are welcome to arrive earlier than this and explore the exhibitions yourself before the start of the tour if you would like. The BSL tour itself will start at 2:45pm. The museum closes at 5pm. You can book online or by emailing bookings@postalmuseum.org.
Event details
When:
Fri 6 Feb 2026, 2:00 pm – 5:00 pm
Format: In-person
Venue:
The Postal Museum
15-20 Phoenix Place
Camden, London WC1X 0DA
United Kingdom
Cost: £3.50 per person. This includes entry to all exhibitions, the BSL tour and an optional ride on Mail Rail. Visitors are welcome to book a space for 1 accompanying companion (included in the admission fee).
Access & inclusion
More access info
Please visit https://www.postalmuseum.org/visit-us/accessibility/ for more information about visiting the museum and our accessibility resources.
Mail Rail access - The historical nature of Mail Rail and the evacuation procedure means that riding the Mail Rail is not suitable for all visitors.
• In the event of an emergency evacuation guests must be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps. Visitors who do not meet these requirements will be unable to ride.
• Visitors must be able to enter and exit the carriages independently.
• The audio-visual shows projected onto the platform walls during the ride contain flashing lights and would not be suitable for those with photo-sensitive epilepsy.
• There is no option to exit once the ride has begun and it will last approximately 15 minutes.
• The Mail Rail ride is a loud, highly visually stimulating experience, so would not be suitable for those who may find this distressing.
• The carriages are small and some of the tunnels are very narrow; this may be unsuitable or uncomfortable for visitors sensitive to small, confined spaces.
• Visitors sensitive to darkness may find the experience distressing.
• The tunnels can smell of damp and it can smell stronger at specific points of the ride.
For visitors unable to ride Mail Rail, a film is available to access on the lower-ground floor of Mail Rail. It demonstrates the journey through the tunnels and the accompanying audio-visual presentation. There is a subtitled version available.
Organiser
The Postal Museum
